Privacy policy
Privacy Policy
This Privacy Policy explains how Vkart ("we", "us") collects, uses and shares your personal information when you visit or buy from our store.
Information we collect
- Contact and order details: name, email, phone number, shipping and billing address, and order history.
- Payment details are processed securely by our payment partners. We do not store your full card details.
- Device and usage information, such as IP address, browser type, and pages viewed, collected through cookies and similar technologies.
How we use your information
- To process, ship and deliver your orders, including Cash on Delivery.
- To contact you about your order, returns, refunds and support.
- To prevent fraud and keep our store secure.
- To improve our store and, if you agree, send you offers. You can unsubscribe at any time.
Sharing your information
We share information only as needed to run our store: with Shopify (our store platform), payment partners, courier and logistics partners, and suppliers who fulfil your order. We may also share information if required by law. We do not sell your personal data.
Cookies
We use cookies to keep your cart working, remember your preferences, and understand how our store is used. You can control cookies in your browser settings.
Data retention and your rights
We keep your order information for as long as needed for our records and legal obligations. You can ask to access, correct or delete your personal information by emailing survivinaykumar@gmail.com.
Governing law
This policy is governed by the laws of India, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
Changes
We may update this policy from time to time. The latest version will always be on this page.
